Designing for Diversity: Engaging Underrepresented Stakeholders

Designing for Diversity – Engaging Underrepresented Stakeholders is an intensive professional development course on designing and implementing authentic and meaningful public engagement, with an explicit emphasis on equity and the full spectrum of diversity. This 2-day course blends theory and practice, and is case-based – so that by the end of the course the participants are actually prepared to design and deliver authentic engagement processes in their own settings. The course aligns with and explicitly incorporates the International Association for Public Participation (www.iap2.org) Core Values and Spectrum for Public Participation.

Contact Anne Carroll, info[at]carrollfranck.com or 1-651-690-9162 to learn about offering this customized course for your own staff or across multiple organizations.

Watch this video overview of the course:

 Learner Outcomes

At the end of the professional development session, participants will:

  • Be aware of the spectrum of diversity, and understand what happens when engagement does (and doesn’t) account for that dimensionality
  • Recognize the value and critical importance of bringing multiple perspectives to complex issues
  • Learn how to define clear objectives for increasing and deepening diversity within public engagement efforts
  • Explore underrepresentation, how to recognize and explain it, and what to do to correct it
  • Develop ethical and effective approaches and techniques for supporting and engaging diverse participants
  • Gain experience in stakeholder identification and appropriate participation tools
  • Understand how to evaluate and redesign during implementation
  • Know how to carry forward into their own work the learnings that emerge from this session

Link: Clients, evaluations, photos, and videos

Course Outline (Participant Manual Table of Contents)

1.      Introduction

Welcome

Course overview and learning objectives

Evaluation, part 1

2.      Awareness: Seeing and Hearing Diversity

Awareness-Raising exercise

Voices from the Other Side, segment 1; Reflection

3.      Walking the Talk: Designing as if Stakeholders Matter

Authentic Design Overview

P2 Provides Essential Support

IAP2 Core Values and Spectrum of Public Participation

Voices from the Other Side, segment 2; Reflection

Authentic Design Process Overview

Stakeholder Identification and Analysis

Authentic Design Tool

Case 1

P2 objectives and location on spectrum

Stakeholder identification and analysis

Authentic Design (Tool)

Group debrief

Case and Role Play 2

P2 objectives and location on spectrum

Stakeholder identification and analysis

Authentic Design (Tool)

Group debrief

Case and Role Play 3

P2 objectives and location on spectrum

Stakeholder identification and analysis

Authentic Design (Tool)

Group debrief

4.      Making it Work: Plan, Tools, Evaluation

Creating a Stakeholder Engagement Plan

Overview

Outline and Format

Selecting Tools and Techniques

Framework and Approach

Tools and Techniques Matrix

Exercise

Monitoring, Evaluating, and Redesigning during Implementation

Why, when, and how

Exercise

5.      Reflection and Echoes

6.      Evaluation (part 2) and Close